The Power of a Bad Hire~

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She was only hired for a part-time role; mostly answering phones and completing project tasks.   In her interview she had answered all the right questions and appeared to be a real team player. Human resources had made a couple calls and hadn’t gotten terribly negative feedback on her past performance and frankly, the job needed to be filled NOW!

After one month of training, her performance was already unraveling; late for work, moody, and disorganized.  As her manager began to address her performance, she became angry and passive-aggressive spewing dissatisfaction throughout the office.   Within a short period of time the office began to feel tense; team members walked on eggshells in fear of “setting her off.” Morale was being severely impacted!

After six long months she was finally relieved of her duties.  Everyone in the office was grateful for the transition.  The questions on everyone’s’ mind was ” How did this bad hire happen?” and ” Why did we wait so long to let her go?”

We have all worked in an office where “she or he” worked.  We’ve all been challenged by a bad hire and have waited for leadership to address it, haven’t we?  The cost of a bad hire can be both financially and relationally impacting.  How do we avoid a bad hire?

  1.  Avoiding a bad hire requires that there aren’t any shortcuts in the hiring process; completing a thorough background check with former employees is so important, testing and observing a true skill level, even administering the DISC and EQ Assessments through TTI, are very helpful in finding a healthy hire. Facebook, LinkedIn, even Twitter are great resources to get a clearer picture of the values and professionalism of a potential hire.
  2. Matching the right person for the role is key.  Hiring an employee that shares the company’s  values, competencies, and vision will have enormous impact on the entire team.  If your team is relational and collaborative then hiring an extreme introvert may be problematic.  In a quiet and highly detailed environment an out-going extrovert could be problematic.
  3. Allow key team members to be a part of the hiring process, let them weigh in as to how they feel this individual would fit into the team.  It’s always interesting to find out whether or not team members see “red flags” that one person alone could easily miss.
  4. Establish good managers in your company that will lead their team  members well.  Any hire, even a good hire can go sour under a poor and unavailable manager. Every company needs managers who will address challenges in a timely and professional manner.

If you recognize that your company or a team in your company has low morale, missed deadlines, increasing customer complaints, an unwillingness to engage with new hires, or tend to blame other teams for their project/detail mistakes then YOU HAVE A BAD HIRE somewhere on the team.  The cost is so high!

Hire Well!! 🙂

 

 

It starts with a ” Yes!”~

Last weekend I got to be part of a beautiful group of women who had a vision to bless those experiencing life challenges: a Day of Pampering.  The incredible woman who initially had the idea that this would bring value and blessing to many is not devoid of challenges of her own.  However, when the idea (need) was birthed in her; she said YES!

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Out of her “YES!” she was able to passionately involve numerous other women to share their gifts and talents to bless and encourage others; it was impacting on us all.  It started with a “Yes!”.

Two weeks ago Greg and I had the joy of heading to Louisiana to spend time with a courageous group of men and women who are dedicated to pursuing their faith.  All of them, at some point in their lives, were faced with the challenge of whether or not they would say “YES!” to their calling.  The “Yes!” has meant hard work, willingness to learn, and a life spent making a difference in the lives of their communities.  Due to their ‘YES!” they have impacted the lives of thousands for the good; bringing hope, healing, and faith to many.  It started with a “Yes!”

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This week we had the honor of spending time in Nashville, TN with the Cutco/Vector Company and learned again of the value of “Yes!”  The President actually took over a failing company, invested all he had, applied ingenuity and creativity to build the strong, sustainable company they have today.  The greatest impact of the “Yes!” however is not only their world class product but rather, the incredible impact on young people.  Their sales force is built on college students whom they teach to sell, public speak, lead, and live life and leadership with intentionality!  This great company has impacted and continues to impact thousands of young people to grow and learn skills they could never learn in the classroom!  It all started with a “YES!”

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Saying “YES!”  always has some risk attached; some personal cost ~ time, finances, a move, willingness to change, etc.  Yet, if we look at some of the greatest people, greatest ministries, greatest companies, there is a legacy of someone who was willing to be brave and say “YES!”

What about you?  Do you have an idea burning in your heart? An opportunity on the horizon? A dream still unexplored?  Need a tipping point that will drive you to a brave “YES!”?  Focus on the impact of your choice! Lives that will be changed! The legacy you’ll birth!

It starts with a “YES!”  🙂